The Privacy Policy and Personal Data Protection (“Privacy Policy”) below is based on the principles and values of WAMC MASTER LOGÍSTICA INTERNACIONAL LTDA. (“WAMC Log”).

We take your privacy and the security of your information very seriously. For this reason, we will always keep you informed about how we handle collected and processed personal data.

Our objective is to provide full transparency regarding our practices in relation to privacy and protection of personal data and to the activities developed by WAMC Log, thus, aiming to clarify the following points:

  • Legislation, Pillars and Principles
  • Characteristics and Types of Personal Data
  • Purposes and Legal Hypotheses
  • Data Sharing
  • Data Storage
  • Data Collection and Processing
  • Data Subjects Rights
  • Cookies and Other Technologies
  • Security measures
  • General Provisions – Updates – Communication Channel

We hope that this Privacy Policy can help you in relation to the clarifications of any doubts you might have. In the end, if you have any questions yet, do not hesitate to contact us via our informed Communication Channel. Have a good reading!

1. Legislation, Pillars and Principles

This Privacy Policy has been prepared in accordance with the Brazilian Federal Law no. 12,965 of April 23, 2014 (called Marco Civil da Internet) and with Federal Law no. 13,709 of August 14, 2018 (Lei Geral de Proteção de Dados – LGPD).

Based on the pillars and principles of transparency, security, free access, among others, that guide privacy and data protection, we collect and process both personal and non-personal data.

For each piece of information, there is an appropriate level of protection and different purposes of use.

WAMC Log uses its best efforts to respect and protect your personal information against loss, theft or any form of misuse, as well as against unauthorized access, disclosure, alteration or destruction of your personal data.

2. Characteristics and Types of Personal Data

WAMC Log collects personal data to perform certain activities. This personal data may have different characteristics and may be classified under the following types:

I – Contact information – such as name, surname, CPF (Brazilian Social Security number), address, telephone number, electronic mail address (e-mail), among others;

II – Access data to Digital Platforms (Website; Social Mídia; APPs) – such as access data (“login” and “password”); data collected through cookies (for more information, you can check our Cookies Policy) and/or by automated means when you browse our Digital Platforms, such as geolocation, IP address, type of browser and language, internet service provider, query and exit pages, operating system, date and time information, clickstream data, device manufacturer, carrier, model, wi-fi networks.

III – Customer satisfaction and opinion data – such as the results of satisfaction surveys and opinions posted on our communication and interaction channels and technological tools, including social networks – in case there is such activity.

3. Purposes and Legal Assumptions

Personal data will be used in a manner compatible with the provisions of this Privacy Policy, in order to provide, to develop and to improve our products offering and the services provided by WAMC Log, as well as for the purposes of creating and developing certain features.

Thus, WAMC Log may use your personal data in different areas and for the following purposes:

SERVICES Services provision Provision of the services contracted with WAMC-LOG (such as radar authorization, national and international freight, customs clearance, etc.).
HR Recruitment and Selection Recruitment and selection of employees as well as storage of specific database
MARKETING AND SALES E-mail Marketing Distribution of Institutional marketing campaigns, brand development and event promotion.
MARKETING AND SALES Offers and Releases specific services and promotions offerings, among other activities.
MARKETING, SALES AND INSTITUTIONAL Communication and Notices Notices and communication about service updates, registration regularization, updating terms and policies and administrative issues.
MARKETING, SALES AND INSTITUTIONAL Evaluation and Surveys Services evaluation, as well as satisfaction surveys, with the inclusion of our social network’s interaction.
INFORMATION TECHNOLOGY Digital Management Management of the Institutional Website and our social networks and application.

To suit the aforementioned processing purposes, WAMC Log fits its activities with personal data in the legal cases allowed by applicable legislation, such as, but not limited to: (i) consent, (ii) contract execution, (iii) legal obligation, (iv) regular exercise of rights, (v) protection of health and life, and (vi) legitimate interest. The legal basis of data processing may vary depending on the corresponding performed activity.

For this reason, whenever possible and when the purpose of processing personal data requires, WAMC Log will offer you the opportunity to give us your consent freely, expressly and voluntarily. You also have the right to change your consents. Contact us through our Communication Channel that is disclosed in this Policy.

We will always keep you informed, in a clear and transparent way, about the purposes involving the need and use your personal data.

However, the revocation of your consent will not affect the legality of any processing based on your consent given before your revocation or any other legal hypothesis permitted by law.

1. 1. Data sharing

WAMC Log may share your personal data both internally and externally, with partners and/or third parties, due to its activities, always in accordance with one or more legal bases provided and permitted by applicable legislation, as well as in the following situations, but not only:

  • As required by law, to comply with legal process and/or respond to requests from public and governmental authorities;
  • with different internal areas of WAMC Log;
  • with trusted partners and/or third parties;
  • to apply our terms and conditions; or
  • to protect our rights.

When sharing personal data with partners and/or third parties, please be aware that WAMC Log requires them to agree with the protection and processing of your personal data in accordance with all legal, regulatory and contractual obligations and/or other applicable instructions.

2. Data Storage

WAMC Log stores your personal data for as long as required by law or as required in any contract. If there is no legal requirement, we will keep information about you only for as long as necessary to fulfill the purposes for which it was collected.

3. Data Collection and Processing

WAMC Log may collect your personal data, whether in the execution of its activities and corporate purpose, as well as when you browse or use the Digital Platforms, for any of its features, or when you contact WAMC Log.

We may also combine the personal data you provide us with other information collected online or offline, as permitted by applicable laws, including information provided by third parties, and we may use or share it for the purposes described in this Privacy Policy.

In addition, your data may be anonymized for the purpose of composing statistical and behavioral analyses, not making it possible to identify you. In these cases, such data can no longer be associated with you and, therefore, will not be classified or protected as personal data, being solely used for statistical purposes.

You have the right to refuse the provision of certain types of personal data.

Unless otherwise specified, your choice not to provide certain information will not result in any legal consequences for you.

4. Data Subjects Rights

You, as the Data Subject, have the following rights:

  1. Confirmation and knowledge of the processing of personal data occurrence;
  2. easy and free access to your data;
  3. correction of incomplete, inaccurate or outdated data;
  4. anonymization, blocking or removal of unnecessary, excessive data or that has been processed in violation of the informed purposes;
  5. data portability;
  6. deletion of personal data, except in the cases provided by the applicable legislation;
  7. information about data sharing;
  8. information about the possibility of not providing consent and about the consequences of its denial; and
  9. consent termination.

ATENTION – The eventual exercise of these rights, such as consent termination or erasure of data, may affect your ability to use some of our services and/or tools features that we provide you, in addition to impairing our ability to offer you the best user experience.

The consent termination, however, will not affect the lawfulness of any processing based on your consent given before the termination or when appropriate to any other legal hypothesis permitted by law.

Within the limits of applicable legislation, WAMC Log reserves the right to maintain the confidentiality of some information and data due to legal obligation or even to protect the data subject’s personal information.

We will always offer you the “opt-out” option to no longer receive communications from WAMC Log. After that, e-mails will no longer be sent automatically and all communication will be terminated.

During the performance of its activities and about the processing of personal data, WAMC Log does not make any decision in a fully automated way, either via technological tools or routines and/or nor through the use of algorithms that may impact the interests and rights of the holders of personal data.

You can also make your requests to exercise your data rights through our Communication Channel: PRIVACY or by E-mail:

5. Cookies and Other Technologies

WAMC Log has a specific policy for the use of cookies and other technologies (“Cookies Policy”). We encourage you to also access it and learn how we handle this data and technologies.

6. Security Measures

WAMC Log adopts appropriate and necessary technical and organizational measures to promote the protection of your personal data, in particular in accordance with applicable data protection laws.

Furthermore, we interact with suppliers, service providers, partners and consultants who also adopt security and data protection measures.

We use the mechanisms and tools that are available on the market, including contractual ones, in order to guarantee the highest possible level of security and protection of your privacy and personal data.

7. General Provisions, Updates and Communication Channel

By relating to WAMC Log or browsing the WAMC Log Digital Platforms and using its features, you accept all the terms and conditions of this Privacy Policy and the other policies and legal terms that are in force on your access date.

This Policy is subject to constant enhancement and improvement. It may be updated from time to time, without prior notice, as a result of any regulatory change or any other necessary change to keep WAMC Log updated and in compliance with the best practices in relation to privacy and the protection of personal data.

For these reasons, we encourage you to periodically review this and other policies to stay updated and aware of our practices in matters of privacy and personal data protection.

The responsible subject for processing your personal data, as Controller or Operator is: WAMC MASTER LOGÍSTICA INTERNACIONAL LTDA.
If you wish to communicate or clarify doubts about issues involving your personal data or this Privacy Policy or Personal Data Protection, contact us through our Communication Channel:  PRIVACY or by e-mail: